If something is wrong with what you received, we put it right. These are the situations we cover and how to reach us.
In case you receive any product with a manufacturing defect, we will replace it at no extra cost to you. Kindly write to us at schoolyam@jpgroups.org and send us photos of the manufacturing errors within 7 days of your receipt of the products.
In case you do not receive the products ordered by you and receive some other products, we will send the correct order at no extra cost to you. Kindly write to us at schoolyam@jpgroups.org and send us photos of the wrongly delivered product within 7 days of your receipt of the product.
In case we are unable to source the products that you ordered, we will let you know by email along with an expected date for shipment.
Email schoolyam@jpgroups.org or call +91-9519062549 (support). Jupeak Solutions Pvt. Ltd., Flat A8-A9, 2nd Floor, Siddhi Vinayaka Complex, Varanasi, Uttar Pradesh 221010.