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Straight answers

Frequently asked questions.

The questions principals, accountants and coordinators actually ask before choosing Schoolyam — answered plainly. Every module page carries its own deeper FAQ; this page collects the ones that come up first.

Buying & getting started

Which boards does Schoolyam support?

Schoolyam is built for CBSE and ICSE schools in India — report-card formats, examination patterns and fee practices follow what these schools actually run. 500+ schools use it daily.

Is Schoolyam online or offline software?

Schoolyam is an online panel ERP. Your team signs in from any browser, parents use the mobile app, and your data lives in one place — there is no per-computer installation to maintain.

How is Schoolyam priced?

Module-wise. You choose from 31 modules and pay only for the ones your school uses; add more whenever you are ready. See the pricing page or message sales on WhatsApp at +91-7080814044 for a quote.

Can we move our existing data into Schoolyam?

Yes. Students, marks and fee data come in from Excel through a preview-then-import flow — rows are validated and shown to you before anything is saved, so a bad sheet cannot silently corrupt your records.

How long does it take to move our school onto Schoolyam?

Typically days: your existing Excel registers import with previews, the Schoolyam team sets up fee structures and classes with you, and staff train on your real data. Mid-session switches are routine.

Fees & online payments

Can Schoolyam handle our school’s complicated fee structure?

Yes. Structures are per-class and per-month with unlimited heads, one-time charges, transport slabs by route, month-wise concessions and separate fine rules — if your structure exists on paper, it fits in Schoolyam.

Which payment gateways does Schoolyam support?

Schoolyam integrates with India’s leading payment gateways, so your school chooses the one whose rates and settlement terms suit you — Schoolyam works identically with all of them, and you can run more than one.

Attendance, transport & safety

How fast can a school of 1,000 students be marked?

With app marking, each class teacher needs under 30 seconds (all-present default, tap absentees) — the whole school is done before assembly ends. With walk-through RFID or face devices, it happens as children walk in — nobody stops to tap or queue.

Can parents see the bus live?

Yes — the parent app shows the bus’s live position on the route and sends automatic alerts as it approaches their stop and at boarding/drop. The transport office sees every vehicle on one map.

Can a student leave school early without the office knowing?

Not with gate passes enforced — an early exit requires an authorised pass recording who approved it and who collected the child, and the gate scan timestamps the exit. Parents can be notified automatically.

Exams & academics

Does it handle CBSE’s relative grading for Classes X and XII?

Yes — alongside standard absolute bands for VI–VIII, Schoolyam implements CBSE’s rank-based relative grading (A-1 to E groups) for board classes, so your internal cards match board methodology.

Can it really generate a timetable for a big school automatically?

Yes — the generator handles 40+ sections with elective groups, lab blocks and shared teachers, placing heaviest-constrained subjects first. Most schools get a workable clash-free draft in one run and fine-tune by drag-drop.

Can one seating plan cover classes writing different papers?

Yes — that is the normal case. Exams are created class-wise, but on an exam day one plan seats students from many classes in the same rooms, and each class-section carries the paper it is sitting. Morning and afternoon sittings are two separate plans, so the same room can be reused.

Parents, WhatsApp & the app

Is this the official WhatsApp API or a trick that gets numbers blocked?

Official. Schoolyam integrates Meta’s WhatsApp Business Cloud API with embedded signup and template approval — your school’s verified name shows on every message, and there is no grey-market gateway to get banned.

Is it really our school’s own app, or a generic app with a login?

Your own. The app is published under your school’s name with your logo and icon on both Play Store and App Store — parents install your school, and everything inside carries your branding.

What if a parent doesn’t use the app?

Channels stack — app push for smartphone parents, SMS for everyone, WhatsApp where opted in, email where given. Your message goes out on all selected channels; delivery reports show exactly who received what, where.

Staff & payroll

Does it compute EPF and ESI correctly for schools?

Yes — EPF (with wage ceilings), ESI, professional tax (state-wise slabs), LWF and TDS are computed per current statute, and the output includes filing-ready reports like the EPF ECR. Your auditor sees registers, not estimates.

Which attendance devices work with Schoolyam?

Standard fingerprint, face and RFID devices sync automatically. Each staff member maps to a machine ID once — bulk mapping screens make initial setup a single sitting.

Can we stop the fee clerk from seeing payroll (and vice versa)?

Yes — rights are menu-level per role. Each login sees only its assigned screens; there is no “view everything” default. Sensitive actions inside a screen carry their own additional rights.

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